−30%
support cost per ticket · 8 months
SaaS · 10-month engagement
Operational efficiency overhaul for a Series A SaaS platform.
Re-architected fulfillment, support, and revenue ops across two offices — retired 8 redundant tools and saved $210K in annualized software spend along the way.
- −30%
- support cost per ticket within 8 months
- 8
- redundant tools retired
- $210K
- annualized software spend saved
Operational Consulting · Technology Solutions
Construction · 6 months
SOP overhaul for a regional construction firm.
Standardized 32 field and back-office processes across 3 divisions, cutting project ramp time by about a third.
- −35%
- project ramp time
- 32
- processes standardized
- 3
- divisions on one playbook
Operational Consulting
E-commerce · 4 months
Tech stack rationalization for a $20M DTC brand.
Migrated 20 tools to 11, integrated cleanly, and trimmed $110K from annual ops costs.
- $110K
- annual operating cost reduction
- 20 → 11
- tools in the operating stack
- 4 mo.
- from audit to final cutover
Technology Solutions · Operational Consulting
+7pts
utilization · −6pts churn
Professional Services · 9 months
Org redesign for a 70-person consultancy.
New service lines, hiring framework, and leadership coaching — utilization up, churn down.
- +7 pts
- billable utilization
- −6 pts
- annual voluntary churn
- 3
- service lines with accountable leads
HR & Team Alignment · Operational Consulting
90 days
to clean monthly close
Manufacturing · 11 months
ERP rollout & financial coordination.
NetSuite implementation paired with our fractional CFO partner — clean books in 90 days.
- 90 days
- to a clean monthly close
- 1
- system of record for operations and finance
- 11 mo.
- from kickoff to a self-run close
Technology Solutions · Financial Partnerships
−30%
support cost per ticket · 8 months
SaaS · 10-month engagement
Operational efficiency overhaul for a Series A SaaS platform.
Re-architected fulfillment, support, and revenue ops across two offices — retired 8 redundant tools and saved $210K in annualized software spend along the way.
- −30%
- support cost per ticket within 8 months
- 8
- redundant tools retired
- $210K
- annualized software spend saved
Operational Consulting · Technology Solutions
Construction · 6 months
SOP overhaul for a regional construction firm.
Standardized 32 field and back-office processes across 3 divisions, cutting project ramp time by about a third.
- −35%
- project ramp time
- 32
- processes standardized
- 3
- divisions on one playbook
Operational Consulting
E-commerce · 4 months
Tech stack rationalization for a $20M DTC brand.
Migrated 20 tools to 11, integrated cleanly, and trimmed $110K from annual ops costs.
- $110K
- annual operating cost reduction
- 20 → 11
- tools in the operating stack
- 4 mo.
- from audit to final cutover
Technology Solutions · Operational Consulting
+7pts
utilization · −6pts churn
Professional Services · 9 months
Org redesign for a 70-person consultancy.
New service lines, hiring framework, and leadership coaching — utilization up, churn down.
- +7 pts
- billable utilization
- −6 pts
- annual voluntary churn
- 3
- service lines with accountable leads
HR & Team Alignment · Operational Consulting
90 days
to clean monthly close
Manufacturing · 11 months
ERP rollout & financial coordination.
NetSuite implementation paired with our fractional CFO partner — clean books in 90 days.
- 90 days
- to a clean monthly close
- 1
- system of record for operations and finance
- 11 mo.
- from kickoff to a self-run close
Technology Solutions · Financial Partnerships